GWI Software is pleased to announce the release of c.Support Version 7.5!
New features released in c.Support 7.5 include a comprehensive purchasing functionality allowing users to request and track products and services, and associate those requests with Incident, Problem, Change, and Asset records. The inclusion of our Application Program Interface (API) enables mobile client users with a Blackberry®, iPhone®, or other handheld device to create, edit, view, or search Incident and other records. Significant interface enhancements continue to streamline the way support technicians and end users interact with the software, optimizing the user experience and creating efficiency.
c.Support 7.5 comes in Incident Management and Service Desk editions. Please speak with your Account Manager to determine which new features are available in each edition. Both editions are available for demonstration now and an upgrade will be available to existing customers within 60 days. For further information please call GWI Software at 1-888-494-7638 or e-mail sales@gwi.com.
GWI Software is also pleased to announce a series of webinars designed to show customers the new features and functionality released in c.Support 7.5. If you would like a 30-minute overview of the new features in c.Support 7.5, or a 60-minute overview of the entire product, please visit www.gwi.com/company/events for dates/times and more information.