Future Feature Idea:
Since the CSupport Service Desk now supports incidents, problem tracking, and change management, it would be nice to have a Mylyn Task Repository connector in Eclipse for CSupport to be able to utilize the Mylyn plug-in and tie source code changes with CSupport incidents, problems, and change tasks. This connector would also incorporate Subversive/Subversion options, like the Trac connector and other Mylyn connectors, to allow additional Subversion properties (keywords) to be associated with the Subversion revision control history.
The eclipse Mylyn website can be found at: http://www.eclipse.org/mylyn/.
The Integrator Developer reference can be found at: http://wiki.eclipse.org/Mylyn/Integrator_Reference