in

c.Support Community

Comprehensive IT help desk software
Latest post 11-04-2008 10:05 AM by Lisa Kienle. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next
  • 10-27-2008 7:04 AM

    Vender listing

    It would be great to have a section where we can list all our venders/contacts that service our account. We are a small shop and have several venders that support some areas of our business. We call some on a daily bases and others once in awhile. 

    If we could have one location to put all the information about our venders that all of us can access and update, it would make our work much more streamlined. Instead of searching multiple locations for phone numbers, emails and web address'; we would like to have a single source list to work from.

    Thank you!  

    Filed under:
  • 11-04-2008 10:05 AM In reply to

    Re: Vender listing

     If all your vendors are defined as customer profiles, the view  of All Customer Vendors would display what you are needing. If its a mix of customers, companies and support reps, you'd have to switch between views.

    We are looking at ways to allow our customers to build their own views. Rather than try and anticipate everyones needs, if we provide some of the basic views and a way to easily generate your own views, this would address what you need. Until then, hopefully looking at the vendor view of customers will work.

    We appreciate hearing about your needs as it allows us to enhance the application.

    Lisa

Page 1 of 1 (2 items)
Powered by Community Server (Non-Commercial Edition), by Telligent Systems