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c.Support Community

Comprehensive IT help desk software

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  • Refresh?

    I am currently running c.Support 7.0 had a quick question. How can I setup my views so that I do not have to manually refresh to find out if there is anything new?
    Posted to Community Chat (Forum) by DLCurtis on 10-21-2008
  • Creating a test instance?

    I've recently taken over support for a cSupport 5.6.2 install. We're looking to upgrade it to 7.x, but we'd like to try it in a "test" install first. Is it possible to take a backup of cSupport databases from the production server and restore them onto the test machine? Or, is there...
    Posted to Community Chat (Forum) by CoreyBetka on 09-30-2008
  • Asset Management Deployment Questions

    Hi, We have successfully implemented cSupport in it's most basic configuration. I'm wanting to turn on the asset management piece as soon as possible. In outr test immplementation, we noticed that the inventory scans were prety processor intensive on the cSupport server. We have about 2000 computers...
    Posted to Community Chat (Forum) by jtwigg on 08-19-2008
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