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I would love it if there was a way to renew aka duplicatate / Copy last years service contract and just have to change the contract number / name for the next year rather than filling in dates etc. I use a template, but there are still minor details that you have to setup on a per contract basis that...
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When creating a ticket for a Service contract, it comes up with a message when it is outside of business hours. However, if the Contract is EXPIRED, no message pops up at all... It even mentiones that it is inside business hours...
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