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GWI Software Webinar - c.Support 7.0 Service Desk Edition - First Steps to ITIL: Incidents, Problems, and Changes

Hello, GWI Software is pleased to announce the upcoming webinar; "First Steps to ITIL: Incidents, Problems, and Changes." In this 30-minute webinar we will discuss the role of Incident, Problem, and Change Management within ITIL, as well as the initial steps to roll out these important features...

Posted to Announcements (Forum) by Eric Anderson on 09-16-2008
Combined Q&A Sessions from "Leveraging Hierarchy Templates in Your Incident/Change Management" Webinars - 8/20 & 8/21

Thank you all so much for taking time out of your busy schedules to attend our recent webinar! We hope you found it informative. If your company is interested in gaining a deeper understanding of this topic, GWI Software does offer two related training courses on the topic of Hierarchy Templates. Contact...

Posted to Announcements (Forum) by Eric Anderson on 08-22-2008
GWI Software Webinar - c.Support 7.0 Service Desk Edition - Leveraging Hierarchy Templates in Your Incident and Change Management

Hello, GWI Software is pleased to announce the upcoming webinar; "Leveraging Hierarchy Templates in Your Incident and Change Management." The use of effective hierarchy templates is fundamental to unleashing the power of your help desk software and delivering automation and efficiency to your...

Posted to Announcements (Forum) by Eric Anderson on 08-11-2008
Combined Q&A Sessions from "Using Approval Management with c.Support v7.0" Webinars - 7/23 & 7/24

Thank you all so much for taking time out of your busy schedules to attend our recent webinar! We hope you found it informative. If your company is interested in gaining a deeper understanding of this topic, GWI Software does offer a training course on it. Contact a GWI Software Account Manager for more...

Posted to Announcements (Forum) by Eric Anderson on 07-25-2008
GWI Software Webinar - c.Support 7.0 Service Desk Edition - Using Approvals Management to Create Efficiency, Savings, and Compliancy

Hello, GWI Software is pleased to announce the upcoming webinar; "Using Approval Management to Create Efficiency, Savings, and Compliancy." Attend this 30-minute webinar and learn how c.Support 7.0's approval functionality can enable your company to standardize common procedures and create...

Posted to Announcements (Forum) by Eric Anderson on 07-15-2008
GWI Software Webinar - Configuring c.Support 7.0 to Address the Needs of Multiple Business Units

Sometimes a feature is rolled out in a new release of c.Support without much fanfare or awareness of its true power. Did you know that a single instance of c.Support 7.0 can be configured to support multiple business units while protecting the data shown to different groups within those units? Could...

Posted to Announcements (Forum) by Eric Anderson on 06-03-2008
Announcing c.Support 7.0 Service Desk Edition webinars

Last week we announced the upcoming release of c.Support v7.0 with editions for both Incident Management and the Service Desk. At that time we also noted that during this week we would announce a series of webinars that customers could attend to get an overview of the new feature sets. GWI is happy to...

Posted to Announcements (Forum) by Eric Anderson on 04-11-2008

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c.Support Community

Browse by Tags

GWI Software Webinar - c.Support 7.0 Service Desk Edition - First Steps to ITIL: Incidents, Problems, and Changes

Combined Q&A Sessions from "Leveraging Hierarchy Templates in Your Incident/Change Management" Webinars - 8/20 & 8/21

GWI Software Webinar - c.Support 7.0 Service Desk Edition - Leveraging Hierarchy Templates in Your Incident and Change Management

Combined Q&A Sessions from "Using Approval Management with c.Support v7.0" Webinars - 7/23 & 7/24

GWI Software Webinar - c.Support 7.0 Service Desk Edition - Using Approvals Management to Create Efficiency, Savings, and Compliancy

GWI Software Webinar - Configuring c.Support 7.0 to Address the Needs of Multiple Business Units

Announcing c.Support 7.0 Service Desk Edition webinars